watercooler: people passion purpose

Drew Stewart Drew Stewart

Do you have an employer brand? Yes you do! ~ By Christina

Employer Branding Made Easy

Finding and hiring employees is the biggest pain point for all employers whether you're small, medium or large. 83% of CEOs in a recent PriceWaterhouse Coopers CEO survey said that changing their approach to talent management is their number one priority. The current system they are using is what we call “post and pray.” You post a job maybe on LinkedIn or maybe on Indeed and you cross your fingers that ideal candidate will apply – you sit back and hope for someone to walk in the door. But the approach does not need to be so accidental, it can be more strategic.

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What is Strategic Talent Management?

A strategic talent management system is purposely finding and retaining people to work in your organization. The whole cycle is kicked off with your brand as an employer. The idea behind employer branding is to find and retain ‘human capital’ AKA: fantastic employees who are assets to your organization. For more on Human Capital check out my video: https://youtu.be/3URMCqzYN7I

Employer Branding

With employer branding you are enticing passive candidates (potential employees) through your external communication. You are filling your pipeline before or when you need someone; essentially you are engaging people in your business for the possibility of working with you. Similar to customer marketing in that you are hooking people in but in this case its to work with you instead of to shop with you.

Every organization that has ever existed has had an employer brand, a perception of what it means to work at their organization. Employer brands are shaped by the experiences of current and past employees, candidates, and even customers. Anyone who has engaged and interacted with your organization has the opportunity to contribute to this perception whether it is through word of mouth, social media, or through a review on Glassdoor. It is this same perception that sways a candidate to either continue with their application process, accept an offer, or run for the hills. 

Employer branding, on the other hand, is the art and science behind amplifying and/or influencing that perception. It encompasses everything from consistent messaging, communication, and visuals that help tell an organization’s unique story and Employee Value Proposition (EVP), to how and where you advertise your organization’s openings. It is important to keep in mind that your brand is what it is, change is not always the goal, and changing a brand is impossible without changing your company culture. You can, however, emphasize the most important, positive brand attributes in your communications. 

Creating an employer branding strategy is not as easy as putting pen to paper or posting a job on your favorite job board. It takes time, thought, and a little creativity. However, the starting point always begins with your employees. It’s about the common attributes of your successful employees, what it means to work for your company as a whole, or within an individual department. These factors become the basis of your Employee Value Proposition – the most compelling value you offer to prospective employees. It could be “High pay, free food, and a competitive environment.” Or it could be “Positive social footprint, internal advancement, and fanatical focus on customer satisfaction.” The key is to honestly look at your organization, get lots of input, and define a concise strategy that can be easily understood by your target candidates. 

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Looking to get some answers about what your brand is? A good way to get started is by interviewing your current employees. Ask any combination of, or all the questions below, remembering to treat every conversation as an opportunity to learn more about the current state of your employer brand. A fair assessment will include employees from all departments, career levels, and geographic regions. 

Employment Experience

·        Why did you join our company?

·        What keeps you here?

·        Why do you enjoy working here?

·        What about your immediate team do you like the best?

·        What outcomes do you want from your work?

 Company Culture

·        What is unique about us?

·        Describe the kind of person who succeeds here

·        What is the common thread that all our employees possess?

·        How do we achieve our goals?

·        What four adjectives best describe our team?

Once your brand is defined, this messaging is ready to be shared with the world through your career site, social media networks, job ads, email messages from recruiters to candidates, and so on. No more post and pray for you. Now that you have your employer branding every external communication is an opportunity tell the world why you are an awesome place to work.

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Drew Stewart Drew Stewart

Attraction Plans Made Easy ~ By Christina

Attraction Plans are the first step in effectively branding yourself as a great employer!

Let's talk about attraction! Employers: Have you heard of attraction? It’s the stage that comes before actively recruiting in order to fill open positions. It’s about how you attract those future superstar employees into your organization and how you get them interested in working for you before you even a have a role to fill. A sound attraction plan will set you up for success to entice those future fantastic employees into becoming interested your organization once there is an opening.

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There are a few steps that you need to take.

First, you need to look inward. You need to ask yourself: “What is it that I offer?” Think about what a job seeker in your industry and in your community is looking for in their work. Then come up with a list of all the things that an employee might be attracted to in your organization. For example, do you reward and recognize employees with trips to Las Vegas? That’s definitely something that an employee is going to be interested in. Do you offer Netflix memberships or gym memberships or flexible working hours? Any of the things that a job seeker is going to look for in an organization are the things that are going to attract them in.  Come up with a list of the things that you yourself do as an employer. Remember it doesn’t have to be fancy. Do you pay fairly? That's definitely something that a job seeker will be attracted to.  Are you on a bus route that makes it easy for people to take transit? That can be a huge plus for some employees.

Here are a few more ideas to get you thinking:

·         Pay for Performance

·         Pay at or above Market

·         Reward & Recognize good performance

·         Show Clear Career Paths

·         Give Opportunities for Improvement

·         Frequent Feedback and Reviews

·         Offer Flexible Working Hours

·         Ownership Shares

·         Provide Wellness Opportunities

·         Develop into Leadership

·         Company Retreats

·         Time with the Boss

·         Career Planning and progression

·         Training, Coaching, and Development

·         Benefits

·         Stability

·         Significance in their work (are you saving the world with your business? – employees will get excited by that! But even if you are just offering spectacular customer service – employee can get excited by that too!)

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Second, now that you’ve got your list, it isn’t going to do you much good unless you tell people. So, let everybody know. Start incorporating your list of attractors into all your recruitment efforts. Putting them in job postings is non-negotiable but it goes beyond that. Make sure it’s on your website, remind current employees (who are a great source for future employees!) about all the wonderful reasons they should be happy to work for you. Are you speaking in a podcast? Talk about what you offer employees, are you blogging? Share it in a blog or a vlog.  Look for opportunities to let the world know what sorts of reasons a person would want to wok with you. Sharing your list on your social media channels is a wonderful way to get the word out. You should be sharing information about your employees and who you are as an employer at a ratio of about 10 to 1 – 10 posts about other things to 1 post about employment. So, drop an occasional photo on Instagram that speaks to your attraction strategies. You never know who might see it and be enticed to apply a for role with you down the road.

Third and finally: Always be Attracting! You never know when you’re going to need to fill a vacancy, so continually be looking at your list of attractors, adding more, and sharing them with the world!

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